We send everything by courier, to ensure your package can be tracked. A signature is required on delivery, so please advise any special delivery instructions at check out (i.e. where to leave the package if you are out).
We are sure you will be delighted with your purchase, however if for any reason you receive your item and are unhappy with it, please contact us within seven (7) days and we will make every effort to resolve any problem.
Treekandi offer returns if there is a valid reason, however the original packaging must be used and no refunds will be processed until goods are received ‘as new’ and in one piece within seven (7) days of the initial contact made regarding the return. Thank you.